Gizlilik Politikası
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This privacy policy explains how PCS Port Clearance Services Ltd (“PCS”, “we”, “our”) collects and uses your personal data when you use pcsl.uk.com.
Data We Collect
We collect information you provide through our contact form: your name, email address, phone number, and message. This data is used solely to respond to your enquiry and provide customs clearance services where contracted.
How We Use Your Data
Your data is used to process your enquiry, communicate with you and, where you become a customer, to provide customs services and meet HMRC record-keeping obligations. We do not sell or share your personal information with third parties except where required by law or by HMRC.
Data Retention
Enquiry data is retained for up to 24 months. Customer transaction records (declarations and supporting documents) are retained for 6 years to comply with HMRC requirements.
Your Rights
Under UK GDPR, you have the right to access, rectify, or delete your personal data. Contact us at customs@pcsl.uk.com to exercise these rights.
Cookies
We use a strictly necessary language preference cookie (NEXT_LOCALE) to remember your chosen language. This cookie is essential for site functionality and does not require consent under UK PECR / ICO guidance.
With your explicit consent, we may use Google Analytics 4 to understand how visitors use our website so we can improve it. Google Analytics sets cookies such as _ga and _ga_* which may remain on your device for up to 2 years. IP addresses are anonymised before processing.
No analytics cookies are placed on your device until you click “Accept analytics” on our cookie banner. You can withdraw your consent at any time by clicking the “Cookie preferences” button at the bottom of any page and choosing “Reject non-essential”. We do not use advertising, marketing, or cross-site tracking cookies.
Contact
PCS Port Clearance Services Ltd, MC2, Penrose Wharf, Penrose Quay, Cork, T23 XN53, Ireland. For privacy-related enquiries, email customs@pcsl.uk.com or call +353 1 960 2215.